RPM UI Copy Functionality Is Blocking Injector Processing (Doc ID 2128342.1)

Last updated on APRIL 25, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

Running Oracle Retail Price Management (RPM) 13.2.6 and finding that UI Copy functionality is blocking injector processing.

When using Copy functionality in RPM, it appears to be holding locks on all the tables.
Due to this the InjectorPriceEventBatch Batch is getting stuck or having contentions with the User Interface (UI) with the following wait event - "enq: TM - contention".

Steps to Reproduce:
1. Login to RPM
2. Navigate to Promotions -> Create Promotions and create components by copying from other promos. (Using Create from Existing).
3. Make sure injector is running for a different promo (p2).
      • One query of the injector gets stuck with "enq: TM - contention". It does not allow the batch to proceed until user completes all activity.

 

Cause

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