Customer Type Information Is Not Displayed For Completed Promotion In Maintain Promotion Screen (Doc ID 2128543.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle Retail Price Management - Version 13.1.7 and later
Information in this document applies to any platform.

Symptoms

Customer type information is not populated on the maintain promotion screen for completed promotion.

Steps To Recreate:
1. Look for a customer promo on RPM_PROMO_COMP_HIST table
2. Take the promo ID
3. Open RPM application
4. Go to Maintain Promotion screen
5. Enter the Promo ID you choose from RPM_PROMO_COMP_HIST table and search
6. Open the component detail
7. The promo component is opened but customer type is empty.

Cause

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