Error Communicating With EAC Agent While Starting Utility copy_partial_update_to_host_LiveMDEXHostA (Doc ID 2129506.1)

Last updated on AUGUST 19, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

Partial updates are failing, and an error is output in the Application.0.0.log.

Further errors are logged in the remote MDEX host machine's EAC logging.

Error Messaging

INFO: [LiveMDEXHostA] Starting copy utility 'copy_partial_update_to_host_LiveMDEXHostA_DgraphA1'.
Apr 20, 2016 11:33:12 AM com.endeca.soleng.eac.toolkit.script.Script runBeanShellScript
SEVERE: Error communicating with EAC agent while starting utility 'copy_partial_update_to_host_LiveMDEXHostA_DgraphA1'.
Occurred while executing line 70 of valid BeanShell script:
[[

67| AuthoringDgraphCluster.copyPartialUpdateToDgraphServers();
68| AuthoringDgraphCluster.applyPartialUpdates();
69|
70| LiveDgraphCluster.copyPartialUpdateToDgraphServers();
71| LiveDgraphCluster.applyPartialUpdates();
72|
73| // archive partials

]]

Cause

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