"Item Scanner" in SIM14.1 Is Not Showing Price of the Item

(Doc ID 2129818.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


When using the "Scanner" button in Store Inventory Management (SIM) for PC, the item price field is not filled with data.

Steps to Reproduce:

1. For a ranged item, check the price in item details.
2. Try to use the scanning functionality - Example: go to Shipping / Receiving > Direct Delivery > Create without PO.
    Select a supplier and press "Scanner" button. Advanced Item Entry pops up and you can enter an item.
    Pressing tab retrieves the details of the item but not the price.

The same issue appears also in other screens. Examples: Create Transfer, Return, Item Request, etc.

Cause

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