Not Able To Install Work Area After Creating The New Execution Set Up In LSH

(Doc ID 2130138.1)

Last updated on MAY 11, 2016

Applies to:

Oracle Life Sciences Data Hub - Version 2.2.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to install a Work Area after defining a new Execution Setup, it remains in 'Drop Phase in Progress' status, and the following error occurs:

Set install status to $INSTSTATUSES$UPGFINALIZED Set install status to $INSTSTATUSES$DROPACTIVE Calling drop deployment Deploying CDR_W517_9039A7D_$DROP_$DROP_1 Unit Name=CDR_W517_9039A7D_$DROP_$DROP_1
ORA-00942: table or view does not exist

Unit Name=CDR_W517_9039A7D_$DROP_$DROP_1
ORA-00942: table or view does not exist

Unit Name=CDR_W517_9039A7D_$DROP_$DROP_1
ORA-00942: table or view does not exist
.....
Unit Name=PKG_CDR_W517_9039A7D_1_$DROP_2
ORA-01434: private synonym to be dropped does not exist

Unit Name=PKG_CDR_W517_9039A7D_1_$DROP_2
ORA-01434: private synonym to be dropped does not exist

Deploying PKG_CDR_W517_9039A7D_2_$DROP_3

 


STEPS
-----------------------
The issue can be reproduced with the following steps (it is not reproducible in-house, just on the customer's site):
1. Create a new Execution Setup;
2. Attempt to install the Work Area.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot install the Work Area.

Cause

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