RPM Does Not Allow Users to Create More Clearance Markdowns After a Clearance Reset Is Done in 'Reset Clearance' Screen (Doc ID 2130441.1)

Last updated on MAY 09, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to create and approve a clearance after a clearance reset without a reset date, the following error occurs:


Steps to Reproduce:

1. Create a clearance on zone 1 without a reset date (e.g., 25% off, effective date 02/02/2016) using an item ranged to two stores from zone 1 and approve it.
2. Create a second clearance, with same item on zone 1 without a reset date (e.g., 50% off, effective date 03/03/2016) and approve it.
3. In Maintain Clearance screen, retrieve the second clearance previously created.  Enter a reset date (e.g., 04/04/2016) and apply.
4. Create Clearance Reset (in clearance reset screen) for all locations in the zone 1 that item is ranged to.  Apply and approve.
    Note:  No entry for second clearance is created; we have only the one for the first clearance.
5. Create a Price Change for zone 1 (e.g., 5/5/2016); apply and approve.
6. Create a new clearance on zone 1 (e.g., 75% off on 05/05/2016); apply and approve it.  Observe the error.

Cause

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