Start_Engine2K Is Erroring Out: WARNING EngineStarter Id: eng_starter1 allowing 4 concurrent Engines is not responding and will be disabled. ERROR No Engine starters are running (Doc ID 2130470.1)

Last updated on JUNE 16, 2016

Applies to:

Oracle Demantra Demand Management - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version, Engine

When attempting to run Demantra engine on batch mode the following error occurs.

ERROR
-----------------------
05:28:12:113 WARNING EngineStarter Id: eng_starter1 allowing 4 concurrent Engines is not responding and will be disabled.
05:28:12:116 ERROR No Engine starters are running, please make sure to run EngineStarter on each host where Engines should be running from!

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start engine starter.
2. Start engine in batch mode.
3. It fails.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run engine in batch mode and generate a forecast. This is affecting the CRP starting next week and this is a show stopper.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms