IM User in Associated Domain Under Convergence Schema2 has IM Status "Connecting..."
(Doc ID 2130583.1)
Last updated on NOVEMBER 15, 2022
Applies to:
Oracle Communications Convergence - Version 3.0.1 and laterOracle Communications Instant Messaging Server - Version 10.0.0 to 10.0.0 [Release 10.0]
Information in this document applies to any platform.
Goal
With associated domains and mailAlternateAddress configured, we are seeing the following behavior with Instant Messaging (IM):
[a] Both Alias and non-alias accounts can login to Convergence.
[b] Only non-alias accounts can connect to IM via Convergence.
[c] Alias accounts can not connect to IM via Convergence. The alias account Convergence IM status is "Connecting...".
[d] Alias accounts can connect to IM via Pidgin and can exchange chat messages with non-alias accounts which are logged into IM via Convergence.
Solution
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In this Document
| Goal |
| Solution |
| References |