NPA/NXX Display Problem in PSR Order Telephone Numbers Assignment Window when Desktop Configured with "Medium - 125%" Font Size (Doc ID 2130702.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1


Current Behavior

The NPA/NXX fields on the Create tab of the Assign Telephone Numbers assignment window displays only the first two digits of the numbers when accessing the MetaSolv Solution application via Citrix/XenApp and the local machine desktop's display is configured with "Medium - 125%" font size. The NPA/NXX fields on the Search tab of the same window behave as expected. Note that it appears there is small amount of additional space for the NPA/NXX, Line and End Range fields on the Search tab as compared to the fields on the Create tab, equivalent to maybe a space character width.

Cause

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