Java Client Check Name Shows All Users and User Groups as Opposed to Specified Selection (Doc ID 2130848.1)

Last updated on MAY 12, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.5.0 version, Java client (PC)

ACTUAL BEHAVIOR
---------------
When input user ID to add new Approver to ECO, Java Client hangs several minutes and finally it gives all users and user groups instead of expected only one user.

EXPECTED BEHAVIOR
-----------------------
Java Client should return only one expected user quickly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon JavaClient as administrator
2. Open any ECO
3. Add a new Approver, input user ID
4. Click Check Name button
5. Java Client hangs for a while
6. Finally Java Client shows all users and user groups instead of expected only one user


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms