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Undeliverable Requests in Central Coding with "InForm User Not Found" Error even if Audit User Exists (Doc ID 2131066.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Central Coding - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms

Undeliverable Requests in Central Coding with "InForm User Not Found" Error even if Audit User Exists

Requests are in "undeliverable: retry: InForm User Not Found" error state.
Even if the audit user exists in InForm (see Mos ID 2053556.1 - referenced below), the error persists.

Cause

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In this Document
Symptoms
Cause
Solution
References

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