Undeliverable Requests in Central Coding with "InForm User Not Found" Error even if Audit User Exists (Doc ID 2131066.1)

Last updated on MAY 11, 2016

Applies to:

Oracle Health Sciences Central Coding - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms

Undeliverable Requests in Central Coding with "InForm User Not Found" Error even if Audit User Exists

Requests are in "undeliverable: retry: InForm User Not Found" error state.
Even if the audit user exists in InForm (see Mos ID 2053556.1 - referenced below), the error persists.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms