Memory Issues and Blocked Threads due to Transactions Not Being Ended Properly by Transaction Droplet (Doc ID 2131192.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 2006.3 and later
Information in this document applies to any platform.

Symptoms

Production Oracle Commerce server instances are experiencing degraded performance and become unresponsive after some time. This causes frequent slow down of the website. 

Heap dumps show many of the following objects in the heap (which may be detected as leak suspects by the memory analyzer):

Errors similar to the following will also be reported in the server logs:

 

Cause

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