Documaker Inserts Partial TIFF Images Into A Form With No Errors Or Warnings (Doc ID 2131237.1)

Last updated on APRIL 29, 2016

Applies to:

Oracle Documaker - Version 11.4 and later
Information in this document applies to any platform.

Symptoms

Sometimes Documaker inserts an entire TIFF image (includes all pages) and sometimes some pages are replaced with 'blank' or 'empty' pages. For example if the TIFF image has 4 pages, the 1st, 2nd and 4th pages are inserted correctly and 3rd page is blank.

Changes

 In this case, the TIFFs were individual's application documents and the source or origin of some of those application TIFFs changed.  Some TIFFs were received via FAX machines.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms