My Oracle Support Banner

‘Could not change user Password’ Error Encounter by New CD Client User While Resetting Password (Doc ID 2131482.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Health Sciences Central Designer - Version 1.0.0 and later
Information in this document applies to any platform.

Symptoms

Newly created CD User is able to access CD Client using the default password, however encounters the below error message while resetting password -

Could not change user password. Principal '<Username>' missing right 'Platform.Security.Credential.GetSecurityPackage'

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.