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Incorrect Unit Retail Price Printed on Return Receipt If UOM Sold is in Decimals (Doc ID 2131714.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), the Unit Price of an item is incorrect on the return transaction when unit of measure (UOM) is entered in decimals.


Steps to Reproduce:

1. Select 'F3 POS'
2. Enter Item NNNN
3. Enter 0.58 Lbs
4. Select 'F6 Tender' >> 'F2 Cash'
5. Sale receipt is as follows:

__________________________________________

4/7/16 5:29 PM
Trans.: 0018 Store: 01111
Reg.: 129 Till: 129
Cashier: Applicatio Sales: Applicatio

SALE

Barcode 011111290018
__________________________________________

Nails 0.01 T
902 0.58 @ 0.01

Subtotal 0.01
Total Sales Tax 0.00

Total 0.01

Cash 0.01

Total Tender 0.01

Change Due 0.00

Number of Items Sold: 0.58

Customer Copy
__________________________________________

6. Select 'F2 Return'
7. Enter Transaction ID number
8. Select the item to be returned
9. Fill out the return reason code
10. Select 'F6 Tender' >> 'F2 Cash'
11. Return receipt shows the wrong unit retail price as follows:

__________________________________________

4/7/16 5:30 PM
Trans.: 0019 Store: 01111
Reg.: 129 Till: 129
Cashier: Applicatio Sales: Applicatio

RETURN

Barcode 011111290019
__________________________________________

Nails (0.01) T
902 0.58 @ 0.02
Orig. Receipt: 011111290018
4/7/16

Subtotal (0.01)
Total Sales Tax 0.00

Total (0.01)

Cash (0.01)

Total Tender (0.01)

Change Due 0.00

Customer Copy
__________________________________________

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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