Unifier Generated Task Emails Include 0 (Zero) Byte File Attachments and Cannot be Opened or Saved (Doc ID 2131717.1)

Last updated on MAY 09, 2016

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

Unifier generated Task emails which should contain attachments, are listing the filename in the email, but when the recipient attempts to save or open the attachment it turns out to be a 0 Byte file.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms