Items Deleted in RMS Are Not Getting Deleted from Retail Insights (RI) (Doc ID 2131813.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2 and later
Oracle Retail Merchandising Insights - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

Items deleted in Retail Merchandising System (RMS) are not getting deleted from Retail Insights (RI, formerly Retail Analytics)


Steps to Recreate:

  1. Create a level 2 item and create children for the same.
  2. Delete the item.
  3. Run the daily purge batch.
  4. The items are deleted in RMS but not in RI/RA.

Cause

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