Issues With AutoVue for Agile Viewer, Random Usernames And Incorrect Time Stamp Is Display, Insufficent Privilege, Markup Problems (Doc ID 2132156.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When printing documents using AutoVue for Agile PLM, the following error occurs,

ERROR
Random user names and incorrect time stamp is display, Insufficient Privileges.
Markups are not saved or can not be retrieved


FACTs
Specific to Loadbalanced environment

STEPS
1. Log In Agile Web Client (user ID Test, Agile) , search for a document
2. From the Attachments Tab,
3. Select MyDocument.xlsx
4. Click on View
5. From AutoVue Toolbars menus, click on Print Preview
6. Notice that Random usernames and incorrect time stamp is display, Insufficient Privileges


Cause

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