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Issues With AutoVue for Agile Viewer, Random Usernames And Incorrect Time Stamp Is Display, Insufficent Privilege, Markup Problems (Doc ID 2132156.1)

Last updated on JULY 08, 2019

Applies to:

Oracle Agile PLM Framework - Version to [Release 9.3]
Information in this document applies to any platform.


When printing documents using AutoVue for Agile PLM, the following error occurs,

Random user names and incorrect time stamp is display, Insufficient Privileges.
Markups are not saved or can not be retrieved

Specific to Loadbalanced environment

1. Log into Agile Web Client ,
2. Search for a document, Go to the Attachments Tab,
3. Select MyDocument.xlsx
4. Click on View
5. From AutoVue Toolbars menus, click on Print Preview
6. Notice that Random usernames and incorrect time stamp is display, Insufficient Privileges


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