ASRs Grabbing Disconnect And Pending Disconnect Circuits (Doc ID 2132369.1)

Last updated on MAY 28, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

 Customer is indicating that when doing search in Connection Design Search in M6 GUI (using Order Number for Search criteria), Circuits in Pending Disconnect(7) and Disconnected(8) status still shows up on the search results. We're suspecting that this might be related to an issue we're currently working on, where an ASR order picks up a Disconnect/Pending Disconnect circuit..
When reviewed M6 was found to be working as designed. When a Search is done in Connection Design using the Service Order Number, unless a specific status is populated, all Circuits ordered will be displayed even when they have a Disconnect or Pending Disconnect status.

Cause

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