MetaSolv Solution Utilities (tbs_util.exe) Throws Error And Freezes/Locks Up At Logon (Doc ID 2132438.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.14 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution running on Windows 7 or Windows 2008 Server R2.

The MetaSolv Solution Utilities client (tbs_util.exe) throws an error at logon and the message details cannot be viewed because the client has frozen/locked up.  Attempting to click anywhere in the error message window results in an audible tone.  The application process must be terminated using the Windows Task Manager.

Cause

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