Wrong Amount for In-advance Cycle Fees
(Doc ID 2132755.1)
Last updated on MARCH 24, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.12.0 version, Rating
ACTUAL BEHAVIOR
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When the purchase/cycle end date is set at the purchase of a product with cycle fees in-advance of a billing cycle, only one month in-advance fee is charged regardless of the number of in-advance cycles set in rate plan properties.
EXPECTED BEHAVIOR
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Scenario OK:
1. load sample price plans from OOB 'TelcoGSMSamplePricePlan.ipl'
2. for 'Teen Telephony Add-on' product, set up 6 in-advance cycle fees
3. create an account using 'Teen Telephony' plan
4. purchase modified 'Teen Telephony Add-on' deal for telco/gsm/telephony service
Result OK: a pro-rated €5 cycle fee is charged for the current cycle plus €30 for 6 in-advance cycles
Scenario NOT OK:
1. create an account using 'Teen Telephony' plan
2. purchase modified 'Teen Telephony Add-on' deal for telco/gsm/telephony service with purchase/cycle END date set before end of in-advance period
Result NOT OK: a pro-rated €5 cycle fee is charged for the current cycle plus €5 for ALL in-advance cycles, regardless of the END date value
STEPS
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The issue can be reproduced with the following steps:
1. load sample price plans from OOB 'TelcoGSMSamplePricePlan.ipl'
2. for 'Teen Telephony Add-on' product, set up 6 in-advance cycle fees.
3. create an account using 'Teen Telephony' plan
4. purchase modified 'Teen Telephony Add-on' deal for telco/gsm/telephony service with cycle END date set to 4 cycles in advance
Result NOT OK (observed): a pro-rated €5 cycle fee is charged for the current cycle plus another €5 for 3 in-advance cycles
Result OK (expected): a pro-rated €5 cycle fee is charged for the current cycle plus €15 for 3 in-advance cycles
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |