"Invalid Map Div. Div Size 0*724" Error After Upgrading To MWM 2.2.0.3.8 (Doc ID 2132998.1)

Last updated on MAY 04, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.8 to 2.2.0.3.9 [Release 2.2]
Oracle Real-Time Scheduler - Version 2.2.0.3.8 to 2.2.0.3.9 [Release 2.2]
Information in this document applies to any platform.

Symptoms

On : 2.2.0.3.8 version,

After the upgrade to MWM v2.2.0.3.8, there is an issue when trying to bring up the map on CDI. This issue is occurring across all MWM environments on v 2.2.0.3.8.
The error Message says "Invalid map div. Div Size 0*724" or similar:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms