How to Filter Out Modify the Call History Panel in WebCallEntry to Display Only Related Calls/outages With Certain TROUBLE_CODE Values (Doc ID 2133148.1)

Last updated on MAY 24, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 and later
Information in this document applies to any platform.

Goal

How can we filter out all events from Call History panel in Web Call Entry that have a specific trouble code?
(i.e. TROUBLE_CODE = 'AO-AMI')
 

Solution

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