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ERROR: Time In Previous State Is Empty For Shift (Doc ID 2133149.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 to 2.2.0.3.6 [Release 2.2]
Oracle Real-Time Scheduler - Version 2.2.0 to 2.2.0.3.6 [Release 2.2]
Information in this document applies to any platform.

Symptoms

F1-SYNRQ throws an error for the same shift every time it runs. There doesn't seem to be anything wrong with the shift and it cannot be deleted.

ERROR
-----------------------
Time in previous state is empty for shift 18661432341494

Cause

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