PCM_OP_RATE_DISCOUNT_EVENT Causes Realtime Pipline CRITICAL And Hangs CM (Doc ID 2133174.1)

Last updated on MAY 11, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.13.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

While running PCM_OP_RATE_DISCOUNT_EVENT (input flist and referenced objects), the realtime pipeline logs a CRITICAL, dumps a stack trace to diagnostic directory and leaves the connection open, leaving the CM and corresponding DM transaction on DB on indefinite hold, creating multiple locked sessions, that in turn lead to whole system breakdown.

Cause

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