Bill Generation Error: "Person relationship type sequence search algorithm is invalid/undefined" (Doc ID 2133545.1)

Last updated on MAY 06, 2016

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB 2.5.0.1.0 version against FW 4.3.0.1.0, BI - Billing:

When generating a bill, following error occurs:

ERROR
-----------------------
Person relationship type sequence search algorithm is invalid/undefined

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 1. Create a Person
 2. Create an Account
 3. Create a Contract
 4. Create a Product
 5. Create a Price List
 6. Attach a Product to Price List
 7. Attach Rates to Price List
 8. Assign Price List to Account
 9. Create a Billable Charge
10. Generate a Bill

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete a billing.

Changes

 Upgraded to ORMB 2.5.0.1.0

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms