InForm Portal Error: 404 - File or Directory Not Found

(Doc ID 2134083.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Health Sciences InForm - Version 4.5.0 and later
Information in this document applies to any platform.

Symptoms

Users cannot see the Portal Homepage. Upon logging into the study, the users see a "404 - File or directory not found" error. See full message from browser below.

Browser Error:

"404 - File or directory not found

The resource you are looking for might have been removed, had its name changed, or its temporarily unavailable."

Cause

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