No savepoint with name 'BORulesCmChangeOfTenant_Id(xxx)' exists com.splwg.shared.common.LoggedException

(Doc ID 2134357.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

On CCB 2.3.1 / FW2.2, while running a customized batch job which is created from F1-FCTRN, such error occurs in the batch log file,

11:18:46,097 [JVMCOTWorker:6] ERROR (com.splwg.base.support.schema.rules.BusinessObjectStateTransitioner) BO CM-ChangeOfTenant CmChangeOfTenant_Id(188129675892) An error was encountered while calling the transitionError algorithm. the original error causing the transition error is
com.splwg.shared.common.ApplicationError: (Server Message)
Category: 90002
Number: 25306
Call Sequence:
Program Name: CmPerson_CHandler$validatePersonChangesOnSave
Text: Multiple Person Characteristic TITLE is invalid.
Description:
Table: null
Field: null
... ...

11:18:46,099 [JVMCOTWorker:6] ERROR (com.splwg.base.support.context.FrameworkSession) No savepoint with name 'BORulesCmChangeOfTenant_Id(188129675892)' exists
com.splwg.shared.common.LoggedException: No savepoint with name 'BORulesCmChangeOfTenant_Id(188129675892)' exists
at com.splwg.shared.common.LoggedException.raised(LoggedException.java:65)
at com.splwg.base.support.context.FrameworkSession.primitiveRollbackToSavepoint(FrameworkSession.java:1937)
at com.splwg.base.support.context.FrameworkSession.rollbackToSavepoint(FrameworkSession.java:2099)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms