My Oracle Support Banner

Manufacturing Plan Created By Copy Plan Has Hangs In Snapshot Delete Worker (Doc ID 2135005.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Memory Based Planner

ACTUAL BEHAVIOR
---------------
You have a regular ASCP Manufacturing Plan. You copy it to a new plan name (Plan Options Only). When you attempt to run the plan, it hangs. In the Snapshot Delete Worker, you see the following information at the end of the log file:

LOCK TABLE msc_snapshot_tasks IN EXCLUSIVE MODE
..Locked msc_snapshot_tasks at 20-APR-2016 16:07:08 0:00
.SNAP-PROCESS TASK (ACTION=E_FETCHED) (TASK_ID=-2) (DATE=20-APR-2016 16: 0:00
.20-APR-2016 16:07:18: executed -2 (-2) (TASK=-2) 0:10
LOCK TABLE msc_snapshot_tasks IN EXCLUSIVE MODE
..Locked msc_snapshot_tasks at 20-APR-2016 16:07:18 0:00
.SNAP-PROCESS TASK (ACTION=E_FETCHED) (TASK_ID=-2) (DATE=20-APR-2016 16: 0:00
.20-APR-2016 16:07:28: executed -2 (-2) (TASK=-2) 0:10
LOCK TABLE msc_snapshot_tasks IN EXCLUSIVE MODE
..Locked msc_snapshot_tasks at 20-APR-2016 16:07:28 0:00
.SNAP-PROCESS TASK (ACTION=E_FETCHED) (TASK_ID=-2) (DATE=20-APR-2016 16: 0:00


EXPECTED BEHAVIOR
-----------------------
Expect the copied plan to run as the base plan without hanging.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Copy Manufacturing plan using the Copy Plan Options Only option.
2. Try to run the plan and observe how it hangs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the copied plan.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.