Business Process Task Email's Do Not Contain the Correct Unifier URL/link. (Doc ID 2135747.1)

Last updated on MAY 20, 2016

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Primavera Unifier - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

When a Unifier Business Process Task Email is received by a recipient for any BP, the Unifier link contained in the email is incorrect. So when the user clicks on the URL they will get an error. Which error that is received will depend on what error was made in the configuration of Unifier for this URL Link. In some cases it will be in an error on the login page that says: "Invalid Username. Please contact your System Administrator for further assistance", it could be error that indicates the page could not be displayed, or there could be other browser navigation errors possible.  But it will not take the user to a login page where they will be able to access Unifier to take appropriate action on the Task in the email.

Cause

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