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After Upgrade to 9.3.4 the Attachment File That Include Special Character in File Name Will Be Downloaded With Incorrect File Name (Doc ID 2135870.1)

Last updated on OCTOBER 15, 2021

Applies to:

Oracle Agile Product Collaboration - Version and later
Information in this document applies to any platform.


Actual Behavior

After upgrading from 9.3.4, when trying to download attachment file with special character, the file will be downloaded with incorrect file name.
Some special character includes the following :


Expected Behavior

Attachment file should be downloaded with correct file name.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Prior to earlier Agile PLM version below 9.3.4, upload attachment file with special character
  2. Upgrade Agile PLM
  3. Login to web client
  4. Go to certain object attachments tab that have file with special character in file name
  5. select the line of the file and press Get button

    ex) TEST%5B1%5D[1].ppt

  6. File name : LFDownloadServlet is downloaded.


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