Unable to login to OFSAAI after providing and changing passwords (Doc ID 2136082.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.3.0.0 version, Administration_OFSS

ACTUAL BEHAVIOR
---------------

We are unable to login to OFSAAI. Every time we are going to login, system is asking to change the password. when we are changing the password, system is not getting the new password. Every time it is allowing to login with old password and ask for to change the login password. This is continuous behavior of system.

EXPECTED BEHAVIOR
-----------------------

User should be logged in after providing user credentials

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access OFSAAI Login screen
2. Provide valid user credentials

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to the application.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms