RIC Console Showing Error On 'RIB Integration Summary' Tab (Doc ID 2136122.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Retail Integration Bus - Version 15.0 and later
Oracle Retail Service Backbone - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

Retail Integration Console (RIC) application is showing below error on 'RIB Integration Summary' tab.

Error:

Steps To Reproduce:

1. Install Retail Service Backbone (RSB)
2. Install Retail Integration Console (RIC) in 'RIB only Mode' or 'DUAL Mode (RIB and RSB)' .
3. Open RIC console and navigate to 'RIB Integration Summary' tab.
4. Notice the above errors. Further the expected data / statistics are not shown. 

Cause

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