CustomerUpdater Fails To Update Balance While Sy Session Is Initiated (Doc ID 2136150.1)

Last updated on MAY 20, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.6.0 to 11.2.0.6.0 [Release 11.2.0]
Information in this document applies to any platform.

Symptoms

On : 11.2.0.6.0 version, Customer, Config, Pricing Migr

CustomerUpdater failing to update balance while Sy session is initiated.

Scenario:

1.Create 2 accounts, and purchase a sharing offer with policy counter on first account (owner)
2.Create a discount sharing group and sharing the discount to the second account (member)
3.Open a Sy session to subscribe to all policy counters (do not specify the counter, per default ALL policy counters are subscribed)
4.Make an adjustment on a non occurrence balance for member account through Customer Center
5.The adjustment is correct in BRM, but an error occurs in ECE and balance in ECE is not updated.

Cause

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