Publisher Reporting 'REX.08: Couldn't Copy Data To Destination' When Saving To IStream DM Server (Doc ID 2136745.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Insurance Istream - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.2.CP 18 version, IStream Publisher

When attempting to process requests via the Publisher, the following error occurs.

ERROR
-----------------------

<errorDetails
   text="REX.08: Couldn't copy data to destination /COB.37:Failed to fetch category version for xxxxx: ApiError: ErrorMsg: Status: Error getting the version of this category"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm that all Publisher services are running.
2. Submit the batch.
3. Monitor the behavior.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Affecting requests sporadically.
The business has to re-submit the failed request again consuming more time.

Cause

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