Publisher Reports 'PROXY.ERROR.19:19!IInsGenerateDocument.Generate() Failed (-536215534:0xE00A0012)' (Doc ID 2136750.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Insurance Istream - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 4.3.0 version, IStream Publisher

When attempting to process an xml request, the Publisher Worker reports the following message;


ERROR
-----------------------
From the WorkerAgent.log

  <errorDetails
  text="PROXY.ERROR.19: 19!IInsGenerateDocument.Generate() failed (-536215534:0xE00A0012).. Check generation log for more details."
  messageKey="PROXY.ERROR.19">com.insystems.distributor.services.content.CalligoException: PROXY.ERROR.19: 19!IInsGenerateDocument.Generate() failed (-536215534:0xE00A0012).. Check generation log for more details.
at com.insystems.distributor.services.content.ProxyPipe.execute(ProxyPipe.java:775)
at com.insystems.distributor.services.content.ProxyPipe.generate0(ProxyPipe.java:891)
at com.insystems.distributor.services.content.ProxyPipe.generate(ProxyPipe.java:831)
at com.insystems.distributor.services.content.Proxy.generatePipe(Proxy.java:452)
at com.insystems.distributor.services.content.Proxy.generateDocument(Proxy.java:482)
at com.insystems.distributor.services.content.CalligoService.generateDocument(CalligoService.java:161)
at com.insystems.distributor.services.content.CalligoService.run(CalligoService.java:95)
at com.insystems.distributor.FailureDetector.run(FailureDetector.java:276)
at com.insystems.distributor.FailureDetector$RunThread.run(FailureDetector.java:753)
  

From the IStream ILF log

Section generate completed.
ERROR:Assembler Engine: Specified InfoSource cannot process SQL statement in the QUERY rule. InfoSource 'OracleFS' : The system cannot locate the resource specified.
in query "file://servername/Clients/Oracle/Data.xml"
Section generate completed.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm all Publisher services are running,
2. Submit request.
3. Monitor the results.



Cause

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