Errors "Browse is not allowed for this DMS" and "Error Executing Request, unknown content type null" When Trying to Compare Two Files in AutoVue From Agile PLM (Doc ID 2136774.1)

Last updated on JUNE 03, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.0 and later
Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to compare two document in AutoVue from Agile 9.3.1 the following errors occurs

Error:
Scenario 1: when "Agile " button is clicked in the "file Open" comparison window is clicked the following error occurs: "Browse is not allowed for this DMS"
Scenario 2: When the "Search Agile" button is clicked in the "file open" comparison window is clicked the following error occurs : "Error Executing Request, unknown content type null"


Steps to reproduce:

The issue can be reproduced at will with the following steps:
Scenario 1:

  1. Login to Web Client or Java Client
  2. Create an Item P1 and add attachments and Bookmark the object
  3. Create an Item P2 and add attachments and Bookmark the object
  4. Select the file in P1 Attachments tab and click on View
  5. In AutoVue, click on Analysis>Compare
  6. In File Open window, click on "Agile"
  7. Actual Result:Error "Browse is not allowed for this DMS" is displayed.

Cause

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