PCM_OP_CUST_SET_STATUS Closes All The Accounts With The AR BILLINFO Of Parent
Last updated on JULY 04, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Subscription Management
Due to user's design and business requirements, the user needs to create new billinfo while moving in (new subordinate) and out of the hierarchy. The user has customization to reuse the billinfo if the child account,
once out of the hierarchy, wants to go to the hierarchy of the previous parent. This avoids going through the new billinfo, balance group creation logic.
BRM on termination of the Parent Account, closes all the group billing members and the accounts which has reference to the AR_BILLINFO_OBJ of the parent.
There is no way to stop account closure on non-paying child accounts, which are already moved out of hierarchy, but still referring the parent AR_BILLINFO_OBJ
User is looking for something which can give control to skip child accounts or accounts which references the AR_BILLINFO_OBJ of Parent
The issue can be reproduced at will with the following steps:
1. Create Parent Account
2. Create Individual Account
3. Move Individual account in Hierarchy with Subord billinfo (custom code)
4. Move Individual account out of the hierarchy creating a new billinfo (custom code)
5. Terminate the Parent account
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms