"No Message Was Received For: '240' Seconds" Error Occurs When Trying To Open Promotion Containing Huge Number of Item/Locations (Doc ID 2137109.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Retail Price Management - Version 13.2.6 and later
Information in this document applies to any platform.

Symptoms

When opening a big promotion in RPM, the application fails with:
com.retek.platform.exception.RetekNetworkException: Server connection failed and retries were not successful .
Caused by: weblogic.rjvm.PeerGoneException: No message was received for: '240' seconds

Steps to Recreate:
1. Navigate to Maintain Promotion.
2. Try to open a big promotion and notice the following error:
  "Caused by: weblogic.rjvm.PeerGoneException: No message was received for: '240' seconds"

Cause

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