Tax for 'Tax Rate = 0' Is Lost for Credit Note

(Doc ID 2137819.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.2.5 and later
Information in this document applies to any platform.


For questions about this issue, please create a forum thread in the Oracle Retail Invoice Matching User Community.

In Oracle Retail Invoice Matching (ReIM), the tax for 'tax rate = 0' is lost for a credit note.

Steps to Reproduce:

  1. Create a new credit note.
  2. Click on the details and add an item.
  3. Add non-merch costs.
  4. Add tax:
    10% for merch amount
      0% for non-merch amount
  5. Click OK twice, and search for the credit note again.
  6. Open the credit note.
  7. Click details.
  8. Click OK.
  9. Open the tax breakdown window.
  10. The tax breakdown is lost although it can be seen in the the IM_DOC_TAX table.
  11. Click OK, and then OK again. The following error occurs:
Some tax code entered on the non merchandise detail is unaccounted for in the tax breakdown.



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