Search Weblogic Runtime Servers are Hung when Restarting (Doc ID 2137929.1)

Last updated on MAY 13, 2016

Applies to:

Oracle Knowledge - Version 8.5.1.4 and later
Information in this document applies to any platform.

Symptoms

The runtime servers were not restarting and were hanging before the server restart was complete.

The runtimes when restarted were stopping and not progressing.  These are all normal messages but the restart was not completing.

[542 DeployerThread(71)] UNKNOWN MESSAGE ID "FORMAT_RECORD_EVENT" called with: "SEARCH_PORTLET" "#0B15I71P1" "4/30/16 7:07 PM"UNKNOWN MESSAGE ID "SEARCH_PORTLET" called with: "10" "Ride Along Help"
[543 DeployerThread(72)] UNKNOWN MESSAGE ID "FORMAT_RECORD_EVENT" called with: "SEARCH_PORTLET" "#0B15I72P1" "4/30/16 7:07 PM"UNKNOWN MESSAGE ID "SEARCH_PORTLET" called with: "11" "Tooltip"
[544 DeployerThread(73)] UNKNOWN MESSAGE ID "FORMAT_RECORD_EVENT" called with: "SEARCH_PORTLET" "#0B15I73P1" "4/30/16 7:07 PM"UNKNOWN MESSAGE ID "SEARCH_PORTLET" called with: "12" "Line Of Questions"
[545 DeployerThread (2)] UNKNOWN MESSAGE ID "BUILDING_FILE_BASED_LOCK" called with: "/app/Oracle/Knowledge/Search/instances/QueryProcessor11/production/runtime/applications/default/lock.tmp"
[546 DeployerThread (2)] Debug: Deploying Application: default(88359)[cc75d190-fe7c-484d-8449-c5deb12dd32f].
[547 DeployerThread (2)] UNKNOWN MESSAGE ID "{0}" called with: "Loading a language object from the choices.languages from #.xml name = en, value = English"
[548 DeployerThread(74)] UNKNOWN MESSAGE ID "FORMAT_DELEGATE_EVENT" called with: "DELEGATE_THREAD_START" "#0B16I74P1" "4/30/16 7:07 PM"UNKNOWN MESSAGE ID "DELEGATE_THREAD_START" called with: "DeployerThread" "null" "6a28d7b8-4f9c-4324-ad16-fbf8fdc4f354#0B16I74P1"
[549 DeployerThread (2)] Deploying Application: default(88359)[cc75d190-fe7c-484d-8449-c5deb12dd32f] on SocketTransport: QueryProcessor11[94baa3a4-bcd1-46f0-9afa-83132312f5bb].
[550 DeployerThread (2)] Known services for Application: default(88359)[cc75d190-fe7c-484d-8449-c5deb12dd32f] on SocketTransport: QueryProcessor11[94baa3a4-bcd1-46f0-9afa-83132312f5bb] are [revisionManager, logExtractionService].
[551 DeployerThread (2)] Deploying Application: default(88359)[cc75d190-fe7c-484d-8449-c5deb12dd32f] on LocalTransport[b08db234-dce7-476f-9e3a-a9e7c29aadf4].

Changes

 There were no known changes on the system.

Cause

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