Poor Performance of Cost Resolution Screen in Retail Invoice Matching

(Doc ID 2138245.1)

Last updated on APRIL 01, 2018

Applies to:

Oracle Retail Invoice Matching - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms

For questions about the availability of the fix for this issue, please create a forum thread in the Oracle Retail Invoice Matching User Community.


We are detecting poor performance of the Cost Resolution screen in Retail Invoice Matching (ReIM).  On average, it requires 30-40 seconds (and sometimes up to a minute) to respond.


Steps to Reproduce:

  1. Try to resolve a cost discrepancy using the cost resolution screen.
  2. Note the poor performance, as detailed above.

Cause

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