Labor Productivity Graph Shows A Blank Screen (Doc ID 2138378.1)

Last updated on MAY 23, 2016

Applies to:

Oracle Retail Warehouse Management System - Version 12.0 to 12.0.12 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Labor Productivity Graph showing blank screen and the following errors are received when Graph button is clicked:


Steps to Recreate:

  1. Go to Support Functions-> User/Task-> Labor Productivity.
  2. Enter a Date and click execute (Data is populated).
  3. Click Graph and note the message "Cannot open file 'labor.ogd'."
  4. Click OK and note the message "OG- 01105: Unable to load display."
  5. Click OK and note that an empty Graph is shown.

 

Cause

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