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Concurrency Error while rejecting Adjustment Approval Request (Doc ID 2138683.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 to [Release 2.3 to 2.4]
Information in this document applies to any platform.


 Steps to Reproduce


**Examples provided in this article do not represent real life personal/confidential information**


1. On CCB 2.3.1, create an Adjustment for an account with Adjustment Amount equal or greater than the Threshold Amount of the Adjustment Type. This ensures that the approval is necessary.


2. Submit adjustment for approval.


3. Using an Approver account, reject the created adjustment.



4. Enter Reject Reason and click OK.



Actual Result




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