Concurrency Error while rejecting Adjustment Approval Request
(Doc ID 2138683.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.4.0.2.0 [Release 2.3 to 2.4]Information in this document applies to any platform.
Symptoms
Steps to Reproduce
---------------------------------
**Examples provided in this article do not represent real life personal/confidential information**
1. On CCB 2.3.1, create an Adjustment for an account with Adjustment Amount equal or greater than the Threshold Amount of the Adjustment Type. This ensures that the approval is necessary.
2. Submit adjustment for approval.
3. Using an Approver account, reject the created adjustment.
4. Enter Reject Reason and click OK.
Actual Result
---------------------------------
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |