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OUA Errors For Subject Area CCB - Case (Doc ID 2139150.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Utilities Advanced Spatial and Operational Analytics - Version to [Release 2.5]
Information in this document applies to any platform.


**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
OUA - Oracle Utilities Analytics
OBIEE - Oracle Business Intelligence Enterprise Edition

When creating new Analysis from Subject Area CCB - Case (choose Cases, Opened, Case Id from Case Fact and Case Status from Case Type Status Dimension), the following error occurs:
View Display Error

Odbc driver returned an error (SQLExecDirectW).
Error Details
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 14020] None of the fact tables are compatible with the query request CF_CASE.SRC_CASE_ID. (HY000)
SQL Issued: SELECT 0 s_0, "CCB - Case"."CD_CASETYPE_STATUS"."CASE_STATUS_DESCR" s_1, "CCB - Case"."CF_CASE"."SRC_CASE_ID" s_2, "CCB - Case"."CF_CASE"."FACT_CNT" s_3, "CCB - Case"."CF_CASE"."NBR_OPEN" s_4 FROM "CCB - Case" FETCH FIRST 65001 ROWS ONLY

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