CustomerUpdater Fails To Process ReratingCompleted Event (Doc ID 2139259.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.7.0 to 11.2.0.7.0 [Release 11.2.0]
Information in this document applies to any platform.

Symptoms

On :  11.2.0.7.4 version, Rating business logic

Issue:

While rerating an account, once rerating is complete, the notification "ReratingCompleted" is sent by BRM to ECE but customerUpdater fails to process the message.

Error:

Steps to reproduce:

1. Create a customer and purchase an account level product with a cycle fee
2. Rerate the customer's events, starting before applying the cycle fee

Cause

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