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Users Unable To Send uMail From Within a Business Process Record (Doc ID 2139399.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When sending a uMail from a specific BP Record, when the user clicks "Send", a "Generic System Error" is received:

"The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems".

Cause

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In this Document
Symptoms
Cause
Solution


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