My Oracle Support Banner

Users Unable To Send uMail From Within a Business Process Record (Doc ID 2139399.1)

Last updated on OCTOBER 14, 2019

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When sending a uMail from a specific BP Record, when the user clicks "Send", a "Generic System Error" is received:

"The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems".

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.