Invoice Details Are Not Saved for 0 Quantity Invoice Containing More Than Two Rows

(Doc ID 2139445.1)

Last updated on MAY 27, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.1.9 and later
Information in this document applies to any platform.


In Oracle Retail Invoice Matching (ReIM) 13.1.x,  we observe that details are not saved for an invoice having 3 or more lines and 0 quantity.  We expect the details to be saved as they are when the invoice contains 2 lines or less.

Steps to Reproduce:

  1. Create a 3 item order
  2. Create an invoice for 0 units of all three items
  3. Save and then search for the invoice in Doc Maintenance
    Notice how 'details exist' says "no"
  4. Open the invoice
  5. Click Details.
    No lines exist
    No lines exist in the DB either
  6. The lines cannot be added by editing the invoice

Note:  An invoice with 1 or 2 zero-unit lines will save the lines correctly.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms