Control Central The Name Search Is Case Sensitive For Turkish Charracters (Doc ID 2139848.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.5.0.1.0 version, CNT - Control Central, Production

ACTUAL BEHAVIOR  
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Searching in the Control Centeral and type name in lower cases while using Turkish Characters, it does not bring any result, but if typed in all capital it shows results.

EXPECTED BEHAVIOR
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Control Central search not to be case sensitive.

STEPS
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1. Go to control Central Search
2. Search for erkan ipek. Observe no results.
3. Search for ERKAN İPEK. Observe 2 results

Changes

 

Cause

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