Payment Made from Payment Tool for Written-off Accounts Failed for Secondary Schema Accounts (Doc ID 2140110.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.0.0 version, Payment Tool

Payments made from Payment Tool for written-off accounts failed for Secondary Schema accounts

Steps:
--------

On a Multi-schema environment:

1. Set the following entry in CM pin.conf and restart CM

- fm_pymt payment_batch_lock 0

2. Create an account A1 in secondary schema on Jan 1 and write-off this account
3. Advance pin_virtual_time to Feb 4
4. Start Payment Tool using user "root.0.0.1" connected to primary CM
5. Make a payment to account A1 (secondary schema account) and verify that cm failed with TRANS_ALREADY_OPEN error

 

Cause

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